Companies that rely on Boast
Your entire feedback process, all in one place.
Boast offers powerful software for requesting and collecting feedback and showcasing praise from your customers.
Forms help you collect quality customer feedback in a way that showcases your brand and maximizes your response rates.
Robust form builder
Customize your feedback collection form to meet your needs.
Video and photo collection
Make it easy for customers to submit video testimonials or photo reviews from any camera-enabled device.
Display different form questions on different pages to increase response rates and improve user experience.
Standardize your feedback collection with built in templates for NPS, CSAT, CES, and more.
Sequences are email and SMS drip campaigns for automating your feedback requests.SMS Coming Soon
Email & SMS requests
Automate emails and SMS requests to gather customer feedback.
Standardize feedback collection with NPS, CSAT, and CES templates.
Automatic enrollment & reminders
Automate requests with enrollment triggers, and schedule a series of requests to increase response rates.
Schedule feedback requests to go out at specific intervals, like monthly or quarterly.
Gift cards Coming Q3 2021 allow you to incentivize customers when you ask for feedback and reward them when feedback is submitted.
Incentivize customers to submit feedback by sending a gift card with your request.
Reward customers who submit feedback by sending a gift card after feedback is submitted.
Boast currently supports Amazon and Starbucks gift cards.
Get a clear picture of how gift cards impact your response rates.
Your contacts are your customer database, allowing you to request feedback based on specific criteria and track customer sentiment over time.
Import / export
Easily import your customer list for requesting feedback and export the feedback you receive.
Track customer sentiment over time with contact-level reporting.
Categorize contacts by assigning locations, staff, and custom tags to gather insights and keep your feedback organized.
Connect Boast with your CRM system and keep your contact list up-to-date using our Zapier integration.
Reponses allow you to manage all of your customer feedback, reviews, and testimonials in a single place.
Photo and video feedback
Collect and manage photo and video feedback, including testimonials and reviews.
Get a high-level view of how your customers feel and how sentiment is changing over time.
Collect feedback in NPS, CSAT, CES, or 5-star format for standardized data you can use to grow your business.
Push the feedback, reviews, and testimonials you receive to your social channels to build trust with your audience.
Use embeddable widgets to showcase praise from customers on your website.
Embeddable display widgets allow you to show the right praise in the right places to give prospects the extra push they need to do business with you.
Embeddable collection widgets allow you to ask for feedback, reviews, or testimonials on specific web pages.
Multiple style options
Select from cards, list, carousel, or floating display widget styles to seamlessly integrate with your existing website content.
Accommodate users across all devices with responsive, mobile-friendly display widgets.
Designed for all your customer feedback needs
Boast helps you collect more, better customer feedback and leverage it to grow your business.