Author
Posts by Erica Statly
Erica Statly writes about reviews, testimonials, and customer feedback for Boast.
Social Proof
Case Study: Blue Cross Recruits New Hires Using Employee Testimonials
Blue Cross Blue Shield Louisiana utilizes their current employees to attract new ones by displaying glowing employee testimonials on their website.
Product Updates
Case Study: Uni Key Health Sees Success with Incentive Backed Testimonial Campaign
Requesting testimonials from customers can feel like asking for compliments, which can be awkward and uncomfortable. But with the right …
Customer Feedback
How to Craft an Effective Customer Satisfaction Survey
Customer satisfaction surveys are a great way to gauge attitudes toward your brand. Are people receptive to your messages? Is the response …
Social Proof
How to Respond to Negative Reviews + Free Templates You Can Use
Receiving a negative customer review can be disappointing. This post outlines different response techniques and provides free templates so …