Why Businesses Need Online Reviews
Customers who have a bad experience are 2-3 times more likely to write an angry review than customers who had a great experience are to post a positive review. If you don’t ask your best customers to leave a review, you’ll end up with negative reviews that don’t reflect how the majority of your customers feel about your business.
Online reviews prove to prospects that you can deliver on your promises. Online reviews leverage social proof to establish trust and give prospects the confidence they need to do business with you.
Search engines like Google use online reviews as a ranking signal, meaning the quantity and quality of your online reviews directly affects where you show up in search results.
Improve your business
While positive reviews are always preferred, negative reviews can provide opportunities to learn and improve. How you respond to negative reviews can also show prospects that they can trust you should something go wron
Boast offers online review software designed to fit your existing workflow.
Online review software helps businesses request and collect reviews on websites like Google, Facebook, and Yelp. When evaluating online review software, consider how it will integrate with your existing tools and processes. The best options include some level of automation to save you time, not create more work for you.
Why use Boast to get online reviews?
Awesome customer experience
Make the experience of receiving a request and submitting an online review simple, quick and easy for your customers.
Online review automation
Take the manual work and human error out of requesting online reviews. Put requests on autopilot so you can focus on running your business.
Incentives and rewardsComing Soon
Increase response rates with e-gift cards for incentivizing customers to submit a review or rewarding customers once their review is published.
A single tool for multiple review platforms
Automate requests for reviews across all platforms relevant to your business – like Google, Facebook, and Yelp – all from a single tool.
Know how your customers feel
Add an extra level of protection against negative reviews with customer surveys. Understand how customers feel and address any concerns before requesting a review.
Integrate with existing tools
Take your automation to the next level by integrating with existing tools and processes to collect even more praise.