This blog post was updated on 6/14/19 to reflect Boast’s new user-friendly updates.

We know that being able to customize your testimonial collection form is important. Shorter forms tend to get better responses, but you may want to get more information from your customers. That is why we added some quick and easy customizable options to your testimonial collection form. You can decide how many form fields you want, the color and layout of your form, and you can even add HTML or CSS code to match your website exactly.

How to Customize Form Fields

Entry fields on your submission form are easily customizable. You can customize or remove the form heading, description, option to collect video or photos, star ratings, email and more. Follow these steps:

  1. From the dashboard, click “Collect Testimonials” on the left
  2. Add a new form, or select the Edit button on an existing one
  3. In the “Form” tab take a look at the section “Customize Form Fields”
  4. Decide which fields you’d like to display and what they should say. customize form fields

How to Customize the Look of Your Form

At Boast, we know the importance of keeping a consistent brand image, which is why we’ve made it possible to change the colors and fonts of your Boast submission form. This is similar to the previous step, except you’ll find these options under a different tab. You can also customize your form with HTML or CSS code, but this is only recommended if you are experienced.

  1. From the dashboard, click “Collect Testimonials” on the left
  2. Add a new form, or select the Edit button on an existing one
  3. Go to the “Settings” tab.
  4. Select your background color, image, header or footer HTML, or CSS

customizing boast submission form look

As you scroll down, you’ll see different ways that you can customize your form, including settings that may be helpful for you as the owner, like reminders, and settings that will determine the appearance of your submission form.

In the adjacent tab, “Thank You Messages” you can also customize the thank you message of your form. You can even create different messages based on the star rating a user provides. Finally, with the last tab, “Preview” you can take a look at your form and make sure it looks right.

Now that you know how to customize your submission form, you’re ready to go. If you have other questions, take a look at our support center. Or, feel free to get in touch via our chat support anytime.

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