Coming Soon

A single tool for all of your customer survey, video testimonial, and online review needs.

You asked, we listened. An all-new version of Boast is in the works, complete with everything you need to automate requests, collection, management, and sharing of customer feedback.

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The Future of Boast

Your entire customer feedback process, all in one place.

Powerful software for requesting and collecting customer feedback and showcasing praise from your biggest fans.

One tool with everything you need to leverage customer feedback to grow your business.

Coming Soon

Awesome features for collecting customer feedback

Forms

Forms help you collect quality customer feedback in a way that showcases your brand and maximizes your response rates.

Robust form builder

Customize your feedback collection form to meet your needs.

Multi-page forms

Display different form questions on different pages to increase response rates and improve user experience.

Video and photo collection

Make it easy for customers to submit video testimonials or photo reviews from any camera-enabled device.

Form templates

Standardize your feedback collection with built in templates for NPS, CSAT, CES, and more.

Sequences

Sequences are email and SMS drip campaigns for automating your feedback requests.

Email & SMS requests

Automate emails and SMS requests to gather customer feedback.

Pre-built templates

Standardize feedback collection with NPS, CSAT, and CES templates.

Automatic enrollment & reminders

Automate requests with enrollment triggers, and schedule a series of requests to increase response rates.

Recurring requests

Schedule feedback requests to go out at specific intervals, like monthly or quarterly.

Gift Cards

Gift cards allow you to incentivize customers when you ask for feedback and reward them when feedback is submitted.

Incentives

Incentivize customers to submit feedback by sending a gift card with your request.

Rewards

Reward customers who submit feedback by sending a gift card after feedback is submitted.

Popular providers

Engage customers by sending Amazon or Starbuck gift cards.

Insightful reporting

Get a clear picture of how gift cards impact your response rates.

Contacts

Your contacts are your customer database, allowing you to request feedback based on specific criteria and track customer sentiment over time.

Import / export

Easily import your customer list for requesting feedback and export the feedback you receive.

Reporting

Track customer sentiment over time with contact-level reporting.

Organization

Categorize contacts by assigning locations, staff, and custom tags to gather insights and keep your feedback organized.

Integrations

Connect Boast with your CRM system and keep your contact list up-to-date using our Zapier integration.

Responses

Responses allow you to manage all of your customer feedback, reviews, and testimonials in a single place.

Photo and video feedback

Collect and manage photo and video feedback, including testimonials and reviews.

Aggregate ratings

Get a high-level view of how your customers feel and how sentiment is changing over time.

Standard formats

Collect feedback in NPS, CSAT, CES, or 5-star format for standardized data you can use to grow your business.

Social sharing

Push the feedback, reviews, and testimonials you receive to your social channels to build trust with your audience.

Widgets

Use embeddable widgets to showcase praise from customers on your website.

Display feedback

Embeddable display widgets allow you to show the right praise in the right places to give prospects the extra push they need to do business with you.

Request feedback

Embeddable collection widgets allow you to ask for feedback, reviews, or testimonials on specific web pages.

Multiple style options

Select from cards, list, carousel, or floating display widget styles to seamlessly integrate with your existing website content.

Mobile-friendly

Accommodate users across all devices with responsive, mobile-friendly display widgets.

One tool with everything you need to leverage customer feedback to grow your business.

Designed for all your customer feedback needs

Everything you need to collect more, better customer feedback and leverage it to grow your business.

Video Testimonials

Increase credibility and build rapport with website visitors by collecting and showcasing authentic video testimonials from your biggest fans.

Online Reviews

Make the best first impression on prospects with raving online reviews. Use Boast to automatically collect reviews on key sites like Google, Facebook and Yelp.

Customer Surveys

Improve customer experiences with industry standard surveys like NPS and CSAT, or create custom surveys to gain valuable insights from your customers.

Gift Card Incentives

Ensure the highest response rates when requesting feedback by offering gift card incentives and rewards.

Feedback Kiosk

Make it convenient for customers to submit feedback at storefronts, trade shows, or in-person events with Boast’s feedback kiosk mobile app.

Integrations

Automate feedback collection within your existing processes by integrating Boast with countless CRMs and ERPs via Zapier.

Tools for leveraging customer feedback across your entire organization

Marketing + Sales

Easily collect video testimonials and online reviews to build trust with prospects and boost marketing and sales efforts.

Customer Success

Leverage customer happiness and effort metrics to identify and resolve issues, prevent churn, and increase loyalty.

Product Feedback

Standardize product feedback with NPS or custom surveys so you can identify trends a drive meaningful business improvements.

Organizational Health

Incorporate customer feedback into leadership processes so you can measure and improve the health of your organization over time.

Companies serious about customer feedback trust Boast

  • The North Face
  • Whole Foods
  • Hubspot
  • Blue Cross Blue Shield
  • Amazon Blink

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