How it works

How Boast works

Boast simplifies video testimonials, online reviews and customer feedback with 3 easy steps. Create a form, ask your customers, then manage and share the praise.

Start free trial

Free for 14 days · No credit card · Set up in minutes

The plan

Collect a video testimonial in three steps

  1. 1

    Request

    Pick one of 18 proven templates, then send a testimonial request by email or SMS, share a link, or embed the form on your site. Boast follows up so you don't have to.

    See how requests work
  2. 2

    Record

    Customers tap the link and record a video testimonial from any phone or laptop. No app, no login. Guided prompts tell them what to talk about, so nobody freezes on camera.

    Meet Guided Prompts
  3. 3

    Publish

    Approve with one click. Auto Captions are added automatically and the testimonial appears on your website, social channels and ads.

    Explore display widgets

Step 1

Create a form

Forms are the foundation for collecting customer feedback with Boast. Get started by selecting a pre-built form template or creating a form from scratch, then customize your questions and branding to fit your business.

Add video and photo fields with guided prompts, and share the form as a hosted landing page or embed it on your own site.

  • 18 proven templates or a blank drag-and-drop canvas
  • Video, photo, rating and text fields
  • Your logo, colors and questions
Read the forms help articles
Animated demo of the Boast form builder

Step 2

Ask your customers

Boast makes it easy to automate feedback and review collection. Enroll your customers in sequences to automatically ask for feedback or a review. Boast sends a series of email or SMS requests and reminders to maximize your response rates.
  • Email and SMS requests with automatic reminders
  • Enroll contacts manually, on a schedule, or through Zapier
  • Track who responded and who needs a nudge
Read the sequences help articles
Animated demo of a Boast request sequence

Step 3

Manage & share praise

Easily showcase your testimonials and reviews to build trust with website visitors. Embeddable widgets help you make the most of the feedback you receive. Choose which responses to display and how they look, then put one snippet on your website where you want them to appear.

The widget below is a live Boast display widget. Hit play on one of the videos to see how it works.

  • Approve with one click, Auto Captions added automatically
  • Cards, lists, carousels and floating widgets
  • Filter by tag, location or staff member
Read the widgets help articles

More features

More ways to collect and share customer feedback

  • Drag-and-drop form editor

    Build any form without a developer.

  • NPS®, CSAT, CES and 5-star survey templates

    Proven survey formats, ready to send.

  • User-friendly video capture

    Customers record in the browser on any device.

  • Email and SMS requests and reminders

    Ask at the right moment and follow up automatically.

  • Mobile-friendly forms and display widgets

    Everything works on the phone in your customer's pocket.

  • Manage multiple business locations

    Organize forms, reviews and widgets by location.

  • Manage multiple staff members

    Tag feedback by team member and report on it.

  • Hosted landing pages and embeddable forms

    Share a link or embed the form on your own site.

Proof

Praise from our customers

Over 10,000 organizations collect customer testimonials with Boast. Here is what a few of them say, on video.

Ways businesses put customer feedback to work

FAQ

Questions, answered

Do I need to build a form from scratch?
No. Start from one of 18 proven templates for testimonials, NPS®, CSAT, CES and more, then adjust the questions and branding. You can also build a form from scratch with the drag-and-drop editor.
How do customers get the request?
Enroll them in a sequence and Boast sends a series of email or SMS requests with reminders. You can also share a link, a QR code, or embed the form on your own site.
Do my customers need an app to record a video?
No. Customers tap the link and record in their browser on any phone, tablet or laptop. Guided prompts tell them what to talk about, so nobody freezes on camera.
How do testimonials get onto my website?
Create a display widget, choose which approved responses to show and how they look, then paste one snippet where you want them to appear. New approvals show up automatically.

Your happiest customers are ready to sell for you.

Send your first request in minutes. Free for 14 days, no credit card, and the proof stays yours forever.

Joined by 10,000+ organizations collecting proof with Boast
Start free trial Watch the demo