Forms help you collect quality user generated content and valuable customer feedback.
Robust form builder
All the tools you need to create the feedback form that meets your needs.
Show different questions and thank you messages based on rating sentiment.
Video and photo collection
Add video and photo collection fields to any form to make it simple for customers to shoot and submit content.
Leverage built-in templates for NPS®, CSAT, CES, and more to standardize your feedback collection.
Segment your form questions onto multiple pages to improve the experience for your customers.
Review site integrations
Integrate your forms with Google to collect more reviews.
Landing page designer
Customize the look and feel of your forms to match your brand.
Integrate with social media sites to share the feedback you receive.
Accommodate users across all devices with mobile-friendly layouts.
Display your form in multiple languages based on location.
Mobile iOS kioskComing Soon
Display your form in a mobile kiosk with our iOS app.
Sequences are email and SMS drip campaigns for automating your feedback requests
Automate emails to your customers requesting feedback.
Automate SMS requests to gather customer feedback.
Schedule a series of requests to nurture customers and increase response rates.
Use built-in NPS, CSAT, and CES templates to standardize feedback collection.
Gather feedback at regular intervals, such as monthly or quarterly, by scheduling requests.
Leverage enrollment triggers to automate requests based on specific criteria.
Gift CardsComing Soon
Gift cards allow you to incentivize customers when you ask for feedback and reward them when feedback is submitted.
Send a gift card with your request to incentivize customers to submit feedback.
Boast currently supports Amazon and Starbucks gift cards.
Clearly understand the impact gift cards have on your response rates.
Your contacts are your customer database, allowing you to request feedback based on specific criteria and track customer sentiment over time.
Import / export
Have customers you want to ask for feedback? Import them into Boast to easily send requests.
Leverage contact-level reporting to get a clear picture of customer happiness over time.
Assign locations, staff, and custom tags to categorize contacts and keep your feedback organized.
Keep your contact list up-to-date by connecting Boast with your CRM using our Zapier integration.
Reponses allow you to manage all of your customer feedback, reviews, and testimonials in a single place.
Photo and video feedback
Collect photo and video feedback, including testimonials and reviews, and manage everything in a single tool.
Understand how sentiment changes over time, and get a clear picture of how your customers feel.
Categorize responses based on location, staff, and custom tags to gather insights and keep your feedback organized.
Build trust with your audience by sharing feedback, reviews, and testimonials on your social channels.
Import / export
Easily import existing testimonials and reviews or export the feedback you receive.
Use embeddable widgets to showcase praise from customers on your website.
Show the right praise in the right places to build trust with prospects using embeddable display widgets.
Ask for feedback, reviews, or testimonials on specific web pages using embeddable display widgets.
Multiple style options
Seamlessly integrate testimonials with your website using cards, list, carousel, or floating display widget styles.
Choose from our selection of pre-designed themes for stylish display and collection widgets that match your brand.
Select which collected fields you want to display on your widgets, like name, title, business, and rating.
Filter the responses that each widget displays by tag, location, staff member, or custom field.
Mobile-friendly display widgets accommodate users across all devices.
Integrations help you get the most out of Boast by making it easy to integrate our tools into your existing workflow.
Set up newly approved testimonials and reviews to automatically publish to your business’ Facebook page.
Leverage Zapier’s 1,500+ integration options and collect more feedback by seamlessly integrating Boast into your existing processes.
Link your Google My Business listing for each location with Boast to enable the ability to request a Google review when positive feedback is submitted.
We’re here to help you get the most out of Boast while best leveraging customer feedback to grow your business.
Instant access to hundreds of answers about features, troubleshooting, and best practices.
We’re dedicated to helping our customers grow their businesses. We’ve created countless guides about how you can leverage customer feedback to do just that.
Phone, email and chat support
Have a question you can’t find the answer to in our knowledge base? Our team’s here for you via phone, email, and chat 9am – 5pm EST.
Change plans at any time
Easily upgrade or downgrade as your needs change. We’ll prorate your next charge so you only pay for the time spent on each plan.
No credit card needed. Try out Boast free for 14 days to see if it will meet your needs.
Cancel at any time
If Boast isn’t meeting your needs, you’re free to cancel at any time.