customer reviews are important

Online Reviews

Yelp’s Review Policy and How to Get More Yelp Reviews

Yelp’s review policies differ slightly from other review sites, and this tripped up more than a few businesses. Though their policies are stricter, it is still possible to get more Yelp reviews. Here is what you need to know about Yelp’s review policy, and how you can still get more Yelp reviews. Yelp Review Policy:… Continue reading
Testimonial thank you page best practices

Online Reviews

How to Use Customer Reviews to Promote Your Business

To find out if your business is worth visiting or your products are worth buying, potential customers go first to their family and friends. However, sometimes we all have to go outside of our pool of personal recommendations. For 84% of consumers, online reviews are the next best thing. But how can you use customer… Continue reading

Online Reviews

Google Review Policy: What Business Owners Can and Can’t Do to Get More Google Reviews

Google reviews have become an important part of digital marketing, especially for local businesses. To find out if your business is worth a visit, many prospective customers turn to Google first. If you’re working on getting more Google reviews, you may be wondering what’s allowed and what isn’t. Here is everything you need to know… Continue reading
Customer Feedback Questions

Customer Feedback, Online Reviews

70 Customer Feedback Questions to Improve Your Business

Is your customer service top-notch? Are your product features the best in the business? You need to ask the right customer feedback questions to find out. We’ve added 25 additional questions to give you 70 customer feedback questions to address every part of your business, from customer service to market research. Customize these questions to… Continue reading
how to remove google review

Online Reviews

5 Tips to Remove Google Reviews

Bad reviews are hard for business owners to read. When you do your best to run a quality business each day, a bad review can feel like a personal attack. This is especially true for Google reviews, which are often the first thing customers see about your business online. If you’re wondering about how to… Continue reading
how to set up or claim a business on google

Online Reviews

How to Set Up or Claim a Business on Google

If your customer hears about your business, or they’re looking for a business like yours in their area, odds are the first place that they’ll go is Google. Fortunately, Google provides a number of services to make your business easy to locate, including Google Maps and Google My Business. The first step to getting found… Continue reading
how to ask for reviews

Online Reviews

How to Ask for a Review: 19 Strategies (With Templates!)

Reading online reviews is the fastest way for customers to find out what a business is like and whether it’s right for the customer or not. If you don’t have online reviews, you’re missing out on a large part of your audience. The question then is how to ask for a review. Most people don’t… Continue reading
customer reviews are important

Online Reviews

Why Are Online Reviews Important?

Online reviews are important to your business, and only becoming more important as time goes on. According to a study by Search Engine Land, reviews on Google alone show impressive numbers; “From 2013 to 2014, the number of [Google reviews] grew by 80 percent. The next year it grew by 114 percent, and from 2015… Continue reading
online review statistics

Online Reviews

2018 Online Review Statistics You Need to Know

Online reviews have become an essential part of not only ecommerce, but buyer behavior in general. Before visiting a restaurant, booking a hotel, or even seeing a doctor or buying a car, consumers want to know about other consumers’ experiences. While the use of online reviews varies across industries and across different review sites, these… Continue reading

Online Reviews

How to Ask for a Google Review: 11 Proven Techniques to Use

Setting up a Google Business account is a great tactic to boost your search engine optimization and build brand recognition and loyalty. Google makes it easy for people to leave reviews, and these reviews will show up with your Google Business listing. To build a strong reputation online, you need to know how to ask… Continue reading
beginners guide to online review management

Online Reviews

The Beginner’s Guide to Online Review Management

There are dozens of sites that customers can post online reviews of your business, and it’s difficult to manage them all. Where do you start? Whether you’re a new business or you’re an established business new to online review management, this strategy can help you organize, improve and manage your online reviews. With a plan… Continue reading