Category: Online Reviews

Customer reviews are an essential component of every business. Consumers rely on these reviews as social proof to understand how the product or service has worked for others. In this blog, we’ll be discussing the benefits of online reviews, how to collect online reviews and the top 4 online review sites for B2C businesses. The…

If you’ve struggled to get reviews or testimonials for your business, you might’ve considered offering gift cards as an incentive. Your customers are busy people, just like you, and they may need a bit of a push to take that extra step. So how can you make it easy to offer gift cards for review?…

Online reviews have become an essential part of not only eCommerce, but buyer behavior in general. Before visiting a restaurant, booking a hotel, making a purchase online, or even seeing a doctor, consumers want to know about other consumers’ experiences. While the use of online reviews varies across industries and across different review sites, these…

Google is the number one site where consumers go to read and write reviews. To find out if your business is worth a visit, many prospective customers turn to Google reviews. In this blog, we share everything you need to know about Google review policies. Keep in mind that Google can update the policies and…

You’ve asked a number of customers to submit testimonials or reviews of your business, but you’ve received few responses. What can you do if your customers don’t respond to your testimonial or review request? This can be a challenging situation, but there are a few things that you can do. What to Do if Customers…

Yelp’s review policies differ slightly from other review sites, and this tripped up more than a few businesses. Though their policies are stricter, it is still possible to get more Yelp reviews. Here is what you need to know about Yelp’s review policy, and how you can still get more Yelp reviews. Yelp Review Policy:…

To find out if your business is worth visiting or your products are worth buying, potential customers go first to their family and friends. However, sometimes we all have to go outside of our pool of personal recommendations. For 84% of consumers, online reviews are the next best thing. But how can you use customer…

Bad reviews are hard for business owners to read. When you do your best to run a quality business each day, a bad review can feel like a personal attack. This is especially true for Google reviews, which are often the first thing customers see about your business online. If you’re wondering about how to…

If your customer hears about your business, or they’re looking for a business like yours in their area, odds are the first place that they’ll go is Google. Fortunately, Google provides a number of services to make your business easy to locate, including Google Maps and Google My Business. The first step to getting found…