customer reviews are important

online reviews, Reputation Management

Why Are Online Reviews Important?

By Sam Stemler on July 23, 2019

Online reviews are important to your business, and only becoming more important as time goes on. According to a study by Search Engine Land, reviews on Google alone show impressive numbers; “From 2013 to 2014, the number of [Google reviews] grew by 80 percent. The next year it grew by 114 percent, and from 2015… Continue reading →
online review statistics

online reviews, Reputation Management, Social Proof

2018 Online Review Statistics You Need to Know

By Sam Stemler on July 2, 2019

Online reviews have become an essential part of not only ecommerce, but buyer behavior in general. Before visiting a restaurant, booking a hotel, or even seeing a doctor or buying a car, consumers want to know about other consumers’ experiences. While the use of online reviews varies across industries and across different review sites, these… Continue reading →