how to ask patients for reviews

Conversion Optimization, Reputation Management, Social Proof, Testimonials

10 Ways to Ask Patients for Reviews

Doctors, dentists, and specialists play an essential role in patients’ lives, and most patients investigate reviews to be sure the professional is trustworthy and knowledgeable. However, this makes it challenging for new medical offices or hospitals. Many doctors, dentists, and other professionals wonder how to ask patients for review, while still maintaining a strong relationship… Continue reading
how to get more reviews

Conversion Optimization, Reputation Management, Social Proof

How To Get More Reviews on Google Business, Facebook and Yelp in 3 Easy Steps

If you receive a negative review on Google Business or another site, it can be damaging to your business. However, 68% of customers read less than 6 reviews. 90% read less than 10. This means, though you can’t remove the bad review, you can essentially push it out of sight by getting more positive reviews.… Continue reading
how to calculate your net promoter score

Conversion Optimization, Reputation Management, Social Proof, Testimonials

How to Collect, Use and Calculate Your Net Promoter Score

Since it was first introduced in 2003 in the Harvard Business Review, the Net Promoter Score (or NPS) has quickly become one of the most powerful metrics in measuring customer satisfaction. Not only does your Net Promoter Score tell you how your customers feel, but it also correlates with customer spending, income growth, customer retention,… Continue reading

Conversion Optimization, Social Proof, Testimonials, Video Marketing

How to Find the Best Testimonial Plugin for WordPress

Almost a third of the web now operates on WordPress, the easy-to-use content management system for web developers and beginners alike. Part of this popularity comes from the thousands of versatile and user-friendly plugins available for almost any function, including WordPress plugins to gather and display testimonials. With the right WordPress testimonial plugin, you can… Continue reading
building brand through customer testimonials

Social Proof, Testimonials

Case Study: Savvy + Co Real Estate Agents Build Their Brand Through Testimonials

No other purchase has more emotional investment—or any kind of investment—than a home. Real estate agents guide prospective homeowners through this process, and when they provide an exceptional experience, their clients notice. Strong client sentiment, a personal relationship, and a powerful story of dreams fulfilled provides the perfect setting for gathering highly effective testimonials. Savvy… Continue reading
successful testimonial collection campaign

Conversion Optimization, Social Proof, Testimonials

7 Components of a Successful Testimonial Collection Campaign

Collecting testimonials from your customers takes some time and effort. Typically, a customer won’t leave a testimonial unless they have had an outstanding experience with your company, are incentivized to do so, or feel completely comfortable with your testimonial collection process. This especially rings true when collecting video testimonials. Wondering how to encourage more customers… Continue reading

Reputation Management, Social Proof

Case Study: RevenueWell Captures Boast Video Testimonials at Trade Shows

Connecting with customers and gaining authority in a niche industry can be difficult. RevenueWell, a customer communication platform for dental practices, took on this challenge by leveraging the power of testimonials and collecting video testimonials at trade shows. RevenueWell, like other industry-specific tools, understood the importance of trade shows as a pivotal networking tool. Using… Continue reading
Increase Referral Business

Conversion Optimization, Reputation Management, Social Proof, Testimonials

8 Ways to Increase Referral Business for Digital Agencies

Referred customers bring in up to 25% higher profits, according to a study in the AMA Journal of Marketing. Referred customers are also much cheaper to get and more likely to be loyal. In all, referral business is the most affordable and the most profitable way to build your customer base, and this is true… Continue reading
Principles of Persuasions to Get More Testimonials

Conversion Optimization, Social Proof, Testimonials

How to Use Principles of Persuasion to Collect More Video Testimonials

Collecting testimonials is the best way to influence customer purchasing decisions. To go a step further, video testimonials are are far more convincing. In fact, 64% of website visitors are more likely to purchase a product at an online retail site after watching a video (ComScore). The problem is, how do you get customers to… Continue reading
Trustworthy Website Features

Reputation Management, Social Proof, Testimonials

What Makes a Website Trustworthy? 5 Factors That Make or Break Trust Online

Today more than ever before, trust is an issue online. Users are rightfully concerned about whether the information they’re reading is accurate, if their personal information is secure, or how their browsing habits are observed and used. But what makes a website trustworthy? How do users decide which websites are accurate, secure, and ethical? And… Continue reading
Trusted Housitters Moments and Memories Boast Testimonial Campaign

Conversion Optimization, Social Proof, Testimonials, Video Marketing

Case Study: How Trusted Housesitters Collected Over 2,000 Boast Customer Testimonials Using a Contest

Sharing economy websites—platforms that facilitate lending, buying, and selling goods or services from individuals online—have revolutionized a number of industries from travel to education, even childcare, food and beauty services. Trust in these peer-to-peer marketplaces is the currency second only to currency itself. Dealing with two of the most cherished things in many of our… Continue reading